We combine site-wide automated scanning with the lived experience of real users with disabilities — catching what no scanner alone can find. Manual audits. JAWS & Deque expertise. Documented results you can stand behind legally.
From initial audit to full remediation support, we address every dimension of digital accessibility — websites, applications, documents, and native mobile.
Certified human experts evaluate your product against WCAG 2.2 A, AA, and AAA criteria — testing the actual user journey, not just the source code. Automated tools catch roughly 30% of accessibility issues. Our auditors find the rest.
Core ServiceKnow where you stand before committing to a full audit. Our site-wide scanning service runs your entire digital presence — every page, dynamic state, and user flow — through our multi-tool engine powered by Deque axe-core and Level Access AMP. You receive a prioritized findings report mapped to WCAG 2.2 success criteria, severity-ranked and ready to hand directly to your development team. Available as a one-time baseline assessment or as an ongoing monthly or quarterly service to track remediation progress and surface regressions before they become legal exposure.
Site-Wide CoverageWe test with JAWS (Freedom Scientific), NVDA, VoiceOver on macOS and iOS, and TalkBack on Android — across multiple browsers and real devices. Every interactive component is verified to work correctly with assistive technology, including custom widgets, dynamic content, and complex forms.
AT TestingWe integrate Deque's axe-core and Level Access AMP to establish a reproducible, documented baseline before human testing begins. This two-layer approach — automation for consistency, experts for depth — produces the most complete picture of your accessibility posture.
Deque · Level AccessThe majority of PDFs in the wild are inaccessible to screen reader users. We tag, structure, and remediate your documents to full PDF/UA-1 and WCAG 2.2 compliance — from one-off reports to high-volume enterprise document libraries. Alt text, logical reading order, table structure, form fields, and bookmarks.
PDF/UA-1 · WCAGGovernment procurement and enterprise sales increasingly require a Voluntary Product Accessibility Template (VPAT) or Accessibility Conformance Report (ACR). We produce accurate, defensible reports against Section 508, WCAG 2.1 AA, and EN 301 549 — without inflating conformance claims that create legal exposure.
Procurement ReadyWe help you navigate ADA Title II (state and local government) and Title III (businesses and nonprofits) digital requirements — including the DOJ's 2024 final rule establishing WCAG 2.1 AA as the binding standard for public entities. We explain what applies to you, what your exposure is, and how to close the gap.
Legal GuidanceWe train your developers, designers, QA engineers, and content creators. Sessions are role-specific, hands-on, and tailored to your stack — covering semantic HTML, ARIA patterns, accessible component design, keyboard navigation, and inclusive content writing. Live coding, real-product exercises, and Q&A included.
Team UpskillingNative iOS and Android apps require specialized testing that web testing can't cover. We verify every interaction using VoiceOver (Apple), TalkBack (Google), Switch Access, and keyboard navigation across real physical devices — including custom gestures, native UI components, and media elements.
iOS · AndroidDeep hands-on expertise in the assistive technologies your users depend on — and the professional tools the industry trusts for rigorous accessibility analysis.
We don't hand you a report and disappear. We work alongside your team until accessibility is genuinely embedded — not bolted on.
Every finding comes from a certified expert testing your product the way a real user does. Automated tools find around 30% of WCAG issues. Human testers find the rest — the context failures, the experience gaps, the barriers no scanner sees.
We categorically refuse to use or recommend third-party accessibility overlay tools (UserWay, accessiBe, and similar). They are opposed by hundreds of disability advocates, they break with assistive technologies, and they create legal liability. Real accessibility is written into the code — nowhere else.
Every issue in our audit reports includes the exact element affected, the WCAG criterion violated, the severity level, and a specific, copy-paste-ready code fix. We write for your developers, not for compliance officers. Accessibility gets done faster that way.
If a DOJ complaint or ADA lawsuit arrives, our audit reports and VPATs document your good-faith compliance effort — the specific steps taken, the standards tested, and the remediation progress made. We know what regulators look for, because we've been in those conversations.
Accessibility isn't a checkbox — it's an ongoing practice. We offer retainer-based monitoring, re-testing after remediation, sprint-embedded support, and long-term advisory relationships. We stay as long as you need us.
Third-party accessibility overlays promise to "fix" inaccessible websites automatically with a single line of JavaScript. They cannot. They do not remediate underlying code. They frequently introduce new barriers for screen reader users. They are opposed by Disability Rights Advocates and hundreds of accessibility professionals worldwide. Our approach is different: native, standards-based, code-level accessibility — built once, tested thoroughly, and working for everyone from day one.
Universa11y (pronounced "universally") is a privately owned digital accessibility consultancy headquartered in Rehoboth Beach, Delaware. We were founded on a single conviction: the web should work equally and fully for every person — regardless of disability, assistive technology, or device. That conviction shapes every audit, every training session, and every line of remediation guidance we deliver.
Our team brings together certified accessibility professionals with deep hands-on expertise across the full range of assistive technologies — including JAWS and ZoomText from Freedom Scientific, NVDA, Apple VoiceOver, Google TalkBack, Dragon NaturallySpeaking, and Switch Access. On the tooling side, we work daily with Deque's axe platform and Level Access AMP, two of the most trusted enterprise accessibility management solutions in the field.
What truly sets our work apart is who does the testing. More than 70% of our accessibility professionals identify as disabled and use assistive technology in their own daily lives — not just in a lab environment. Our JAWS testers are JAWS users. Our VoiceOver testers navigate the world with VoiceOver. This lived experience is the most reliable quality signal in accessibility work, and it is something no automated scanner, no overlay widget, and no sighted-only team can replicate. When we say a product works with a screen reader, we mean it works — because our team depends on it to.
We serve organizations of every type and size: federal agencies and state governments navigating new ADA Title II digital mandates, Fortune 500 companies managing litigation risk, health systems and patient portal developers, universities subject to Section 508 and HEOA requirements, and startups building accessibility into their product DNA from the very first sprint.
Our delivery is remote-first, which means our expert auditors are available to any organization in any of the 50 states — with no travel premiums, no scheduling delays, and no reduction in quality. Where on-site work is needed, we travel.
We don't issue inflated compliance claims. We don't disappear after delivering a report. And we never recommend accessibility overlays. What we do: test rigorously, document precisely, fix collaboratively, and stay until the work is genuinely done.
Tell us about your project. We respond within one business day — no sales pressure, just an honest conversation about where you stand and what it takes to get there.
We learn your product, technology stack, timeline, and compliance requirements.
A clear scope of work and total cost. No hourly surprises, no scope creep.
Full human-led audit with developer-ready findings, severity ratings, and code-level fixes.
We work with your team through fixes, then re-test to verify. Included in scope.